Doing My Job – Here & There
If I’ve done my job, you already know me, an analyst in Gartner’s Banking/Investment Services team. I’ve been blogging for the last 3 ½ years here. I tweet regularly. Mostly about banking and in...
View ArticlePFM is Everywhere
I’ve been following online personal financial management solutions for a few years now. For a while, the PFM trend looked like it was just another North American — okay US-centric trend. You know the...
View ArticleWhat My Local Barista Might Teach Banks about Customer Interactions, Sales &...
This morning I went to a different café for my coffee (au lait, shot of espresso). It’s owned by the same woman but it’s out of the way of my usual routine. When I got to the café, I discovered that...
View ArticleDoing My Job – Here & There
If I’ve done my job, you already know me, an analyst in Gartner’s Banking/Investment Services team. I’ve been blogging for the last 3 ½ years here. I tweet regularly. Mostly about banking and in...
View ArticlePFM is Everywhere
I’ve been following online personal financial management solutions for a few years now. For a while, the PFM trend looked like it was just another North American — okay US-centric trend. You know the...
View ArticleWhat My Local Barista Might Teach Banks about Customer Interactions, Sales &...
This morning I went to a different café for my coffee (au lait, shot of espresso). It’s owned by the same woman but it’s out of the way of my usual routine. When I got to the café, I discovered that...
View Article
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